Here’s How to Find Support That Actually Shows Up
And then… nothing.No call. No message. Just silence.Unfortunately, being ghosted by NDIS support providers is an all-too-common experience — and one that leaves participants feeling disrespected, disappointed, and disempowered.But it shouldn’t be this way. Reliable support is not a bonus. It’s a basic human right.At Health Well Care, we’re changing the standard — because you deserve support that shows up. Literally.
Why Are So Many NDIS Participants Being Let Down?
The NDIS was created to empower people with disability — to give you more choice, control, and independence. But when support workers don’t show up, that freedom is taken away.
Here are some of the most common frustrations we hear from new participants:
- Missed appointments without notice
- Inconsistent communication
- Support workers who treat you like a number
- Plans that never get followed through
Sound familiar?
It’s more than just inconvenient — it disrupts your life, your progress, and your peace of mind.
You Deserve Better: Why Reliability Should Be Non-Negotiable
Here’s what reliable support should always look like:
- Support workers who show up on time — every time
- Clear, honest communication if anything changes
- A team that treats you with respect and dignity
- Commitments that are followed through — not forgotten
At Health Well Care, we don’t think this is “going above and beyond.”
We think it’s the bare minimum.
Because you’re not just a shift on a roster — you’re a person with real goals, needs, and dreams.
How to Spot a Reliable NDIS Provider (Before It’s Too Late)
Tired of being let down and not sure who to trust next?
Here are a few signs that an NDIS provider takes your time seriously:
- They confirm appointments in writing and follow up
- They set clear expectations — and stick to them
- They respond promptly to your calls and messages
- They ask about your goals, not just the service hours
- They match you with a consistent support worker, not a revolving door of strangers
These are all standard at Health Well Care — because we believe trust is built through action, not promises.
“ON TIME” Isn’t Just a Slogan — It’s a Standard
Whether you’re new to the NDIS or you’ve been burned before, you don’t have to keep putting up with inconsistency and no-shows.
We built Health Well Care around one simple principle:
Respect people’s time — and their trust.
If you’re tired of being ghosted, let us prove there’s a better way.
Want Support That Shows Up? Message Us “ON TIME”
If you’re ready to work with a provider that values consistency, communication, and care — we’d love to hear from you.
Just message us the words “ON TIME”
We’ll personally match you with a support worker who values your time — and shows up when they say they will.
About Health Well Care
We’re a Melbourne-based NDIS provider committed to doing things differently.
Our focus?
Support that shows up — with heart, consistency, and a genuine desire to see you thrive.
Whether you need help at home, in the community, or with your goals — we’re here for you.
Health Well Care
Support that shows up. Literally.
